Our Team

Gary Jones, Managing Director
Verify is headed-up by Gary Jones who brings over 35 years’ experience in collections and field services across all sectors. He has a vision to revolutionise the way clients reconnect with their customers using an omni-channel, data-driven approach to achieving best in class solutions, whilst keeping the customer at the centre of all business processes.

Karl Humphries, Director of Field Operations
With over 20 years experience within the debt recovery industry covering many areas including magistrate court fines, council tax, commercial rent, and nine years specifically in the Utility debt industry specialising in field services, Karl is now driving a new approach to customer verification and reconnection at Verify.

Marco Pace, Business Development Manager
Marco has worked in the debt recovery sector for more than 33 years with extensive experience in both consumer and commercial utilities amongst other sectors and expertise ranging from early arrears management through to collections, legal, field and debt purchase.

Rebecca Scherman, Senior Operations Manager
Rebecca has over 20-years operations experience in the industry. Ensuring the seamless execution of our operations and the achievement of our strategic objectives. With extensive experience in process optimisation, resource management, and cross-functional coordination.

Alisha Rosser, Learning & Development Manager
Alisha brings experience in learning and development, operational processes and people development, with a strong focus on building capability, improving performance and supporting operational excellence. At Verify, she leads the L&D function, developing training, eLearning and supporting resources across the business. Working closely with teams and clients, Alisha focuses on ensuring colleagues have the knowledge, skills and guidance needed to deliver consistent, high-quality customer and client outcomes.