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Home / Customer Help & Resources

Customer Help & Resources

Money Helper

Free, unbiased and easy-to-access money tools, information and guidance. 0300 500 5000 Go to website

National Debtline

a charity providing free, independent and expert debt advice. 0808 808 4000 Go to website

Step Change

The UK's most comprehensive debt advice service. 0800 138 1111 Go to website

Citizens Advice

National charity offering confidential advice online, over the phone, and in person, for free. 0345 404 0506 Go to website

Money Wellness

Take your first step to easing your money worries with our tailored plans, support and advice. Go to website

Money Advice Scotland

Debt advice if you live in Scotland. Go to website

PayPlan

Free and confidential debt advice tailored to your financial situation. 0800 280 2816 Go to website

Business Debtline

Expert debt advice for self-employed individuals and small businesses. 0800 197 6026 Go to website

Credit Karma

Credit Karma makes your score clear and transparent. We'll show you what you can do to improve it. Go to webpage

Experian

You can get your Experian Credit Score without paying a penny, by signing up for a free Experian Account. Go to webpage

Equifax

Get Regular Alerts and Fix Any Errors On Your Equifax Credit Report & Score. Go to webpage

Vulnerability Registration Service (VRS)

The UK’s first central register for people who may need extra support. It’s free and entirely voluntary. By offering a single place to register support needs, the VRS helps individuals avoid repeating difficult conversations each time they engage with lenders or service providers. Go to website

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. Every year, one in four of us will experience a mental health problem. We believe no one should have to face a mental health problem alone. Mind listen, give you support and advice, and fight your corner. Go to website

Samaritans

Every day, Samaritans volunteers respond to around 10,000 calls for help. We’re here, day or night, for anyone who’s struggling to cope, who needs someone to listen without judgement or pressure. Samaritans is not only for the moment of crisis, we give people ways to cope and the skills to be there for others. Go to website

Mental Health Foundation

Mental health problems can make earning and managing your money harder, and debt can trigger or worsen conditions such as anxiety, depression and stress. Go to website

Drinkaware

Information and support for those concerned about their drinking habits. 0300 123 1110 Go to website

Narcotics Anonymous (UKNA)

Confidential help and support for individuals recovering from drug addiction. 0300 999 1212 Go to website

Macmillan Cancer Support

Practical, emotional and financial support for people living with cancer. 0808 808 0000 Go to website

National Domestic Abuse Helpline

Free, confidential support for anyone experiencing domestic abuse. 0808 2000 247 Go to website

Women’s Aid

Support services and directory for women affected by domestic abuse. Go to website

Cruse Bereavement Support

Emotional support, information and advice for anyone affected by bereavement. 0808 808 1677 Go to website

SafeLives

SafeLives is a UK charity dedicated to ending domestic abuse. They work with frontline services, survivors, and partners to provide support, improve responses, and ensure long-term safety for adults and children affected by abuse. Go to website

Gamban

Gamban provides easy-to-use blocking software that helps individuals stop online gambling on their devices. It's a practical tool for those seeking to take control and support their recovery. Go to website

Turn2us

Millions of people are missing out on thousands of pounds. Check what benefits you could be entitled to now. Go to website

entitledto

Entitledto are one of the leading providers of online benefits calculators in the UK today. They help people determine what they could claim from national and local government via their self-serve calculators. Go to website

Housing Support

Government web page with household support information. Go to website

Money Saving Expert

See the Money Saving Expert website for regular hints and tips about cost of living help, and ways to get cheaper deals and receive discounted vouchers. Go to website

Help for Households

We know people are worried so the government is offering help for households. See what cost of living support you could be eligible for. Go to website
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